Privacy Policy

This Privacy Policy explains how L&F handles information in L&F Insights, a private, read-only reporting workspace for authorized clients. L&F is Australian-owned and Queensland-based. Our public contact is support@lf.asn.au.

L&F Insights is intended for business use. It is not designed to collect information from children.

Depending on how the service is used, we handle account and customer identifiers; campaign configuration and performance information; conversion reporting and related reporting fields; account and workspace membership details; and authorization credentials or tokens needed to provide the connected reporting service.

Public pages do not call Google or read tenant data. The workspace reads stored, tenant-scoped data for authorized users.

We use information to provide private reporting, maintain workspaces, display campaign performance, support authorized users, secure the service, investigate incidents, and meet legal or audit obligations. We do not sell information, use it for unrelated advertising, or use it for unrelated profiling.

Google Ads access is limited to reporting. L&F Insights does not create, modify, pause, or delete campaigns, ads, budgets, keywords, billing settings, or account-user access.

Where L&F Insights uses Google API Services, L&F complies with the Google API Services User Data Policy, including its Limited Use requirements. We request and use only the access needed for authorized reporting, do not transfer Google user data for unrelated purposes, and do not use it for advertising or profiling unrelated to the reporting service.

Access is available only for accounts that explicitly authorize L&F through valid Google Ads account access or authorization.

Authorization credentials are stored in encrypted form. Stored reporting data is protected with access controls and tenant isolation. Access is limited to authorized client users and assigned L&F personnel who need it to provide or support the service.

We may share information with necessary processors that help operate, secure, or support L&F Insights. We may also disclose information where required by law or needed to protect the service or people. We do not sell information.

Collection stops after authorization is revoked. Stored data is retained only as necessary for the service, security and legal obligations, and documented backup cycles. We do not promise a numeric deletion or backup expiry period that has not been approved operationally.

You can request deletion by contacting support@lf.asn.au. Deletion may preserve records required by law or necessary for security and audit obligations. We may need to verify a request before acting on it.

For questions about this policy or to make a privacy request, contact support@lf.asn.au. Tell us what you are asking about and how we can verify your relationship with the relevant workspace.

We may update this policy when the service, legal requirements, or data practices change. The effective / last-updated date at the top of this page identifies the current version.